AI-POWERED RECEPTIONIST SERVICE
Never Miss Another Call — 24/7 AI Receptionist for Your Business
Your calls answered 24/7, every caller greeted professionally, every message delivered instantly. Authentic Journey's AI receptionist works while you sleep so you never lose a lead again.
About Us
Built for Busy Professionals Who Can't Afford to Miss a Call
Authentic Journey was founded on one simple truth — every missed call is a missed opportunity. We built a done-for-you AI receptionist service so that small business owners, insurance professionals, and entrepreneurs can focus on their work while we handle every call, 24/7. Based in Ajax, Ontario, we serve regulated industries across Canada with full PIPEDA and RIBO compliance built in.
Services
Solo Plan — $199/month
Price: $199/month
Setup fee: $299 one-time setup fee (non-refundable)
Features:
1 dedicated business line
24/7 AI call answering
Message taking & email notifications
Call recording & transcription
PIPEDA-compliant data handling
14-day money-back guarantee on first monthly fee
Professional Plan — $349/month ⭐ Most Popular
Price: $349/month
Setup fee: $499 one-time setup fee (non-refundable)
Features:
1 dedicated business line
Everything in Solo, plus:
Full lead qualification
Appointment booking & calendar integration
Full pipeline management and CRM access
PIPEDA-compliant data handling
14-day money-back guarantee on first monthly fee
Team Plan — $799/month + $999 setup
Price: $799/month
Setup fee: $999 one-time setup fee (non-refundable)
Features:
Up to 3 dedicated business lines
Everything in Professional across your entire team, plus:
PIPEDA-compliant data handling
No money-back guarantee
Setup fees are charged at signing and are non-refundable, regardless of plan or activation status. Monthly billing starts
on your go-live date, not your signing date. The 14-day money-back guarantee applies to the first monthly fee only, for
Solo and Professional plans. Team and Enterprise plans have no money-back guarantee. Usage charges (AI minutes,
SMS, and phone number rental) are billed separately based on actual use. All prices are in Canadian dollars (CAD).
Applicable GST/HST will be added.
MEET THE FOUNDER
Allistair Joseph
Founder & CEO
Allistair founded Authentic Journey after recognizing that missed calls cost small businesses real revenue every day. He built a done-for-you AI receptionist platform specifically for regulated industries — so insurance professionals, logistics companies, and service businesses across Canada never miss another opportunity.
Contact Authentic Journey
FAQS
What makes Authentic Journey different from other answering services?
Most answering services use human operators on a schedule. Authentic Journey uses AI, which means your calls are answered instantly, 24 hours a day, 7 days week, with zero hold time. Every call is recorded, transcribed, and delivered to you. And for regulated industries like insurance, our platform is built with PIPEDA compliance and RIBO/FSRA requirements already built in.
How quickly can I get set up?
We aim to have you live within 2 to 6 weeks of signing, depending on your plan, carrier approval timing, and how quickly we receive what we need from you. Your monthly billing starts on your go-live date, not your signing date.
Do you work with insurance professionals?
Yes- insurance is one of our core markets. Every insurance client receives a dedicated compliance addendum covering RIBO and FSRA requirements, a mandatory AI disclosure script on every call, and optional 7-year call record retention to meet regulatory standards. Your licence is protected from day one.
